Automated Welcome Messages: Greet new leads instantly.
Example: "Hello! Welcome to [Your Real Estate Company]. To help us find your perfect property, please tell us: Are you looking to buy, sell, or rent?"
Interactive Questionnaires: Use quick-reply buttons and lists (API feature) to ask qualifying questions about:
Budget: "$200K-$300K," "$300K-$500K," "Above $500K"
Property Type: "Apartment," "House," "Commercial Space," "Land"
Location Preferences: "Gulshan," "Banani," "Dhanmondi," "Outside Dhaka"
Number of Bedrooms/Bathrooms: "2 Bed," "3 Bed," "4+ Bed"
Timeline: "Within 3 months," "3-6 months," "Just Browse"
Automated Lead Scoring: Based on their whatsapp number list responses, a chatbot can automatically qualify leads and even route hot leads to a live agent, ensuring no valuable lead is missed.
WhatsApp's rich media capabilities are perfect for real estate.
High-Quality Photos & Videos: Send detailed images and video walkthroughs of properties directly in the chat.
Virtual Tour Links: Share links to 360-degree tours or dedicated virtual tour platforms.
Property Brochures (PDFs): Easily share comprehensive digital brochures with floor plans, amenities, and pricing.
WhatsApp Catalogs: Create a catalog of your available properties within your WhatsApp Business profile, allowing users to browse listings directly.
Carousel Messages (API): Showcase multiple properties in a single, interactive message, each with its own image, description, and call-to-action (e.g., "View Details," "Schedule Tour").
4. Lead Nurturing and Follow-ups
WhatsApp allows for persistent, personalized follow-ups that feel less intrusive than calls or emails.