Active sales methods Active sales methods involve italy business mailing list a proactive approach, where the salesperson himself contacts the potential client, directing him to purchase the desired product from the bank. Informing The first step is informing about new offers and promotions. This method works to create primary interest. For example, a person may already use the bank's services, but not know about the favorable conditions for issuing a new credit card. Informing helps to gently lead to considering a new offer. Cold Calling Cold calling is a classic sales tool that remains effective despite challenges such as blocking unwanted calls and refusing to communicate with sellers.

The main goal of cold calling is to quickly attract attention by offering a real benefit. For example, when selling a credit card, an operator can offer free service for the first year, which will immediately arouse the interest of a potential client. Incoming call handling Effective work with incoming calls is not only the ability to answer questions, but also the ability to identify hidden needs. An operator who receives a call about an existing debit card can seize the moment and offer the client to apply for a credit card with special conditions.